Frequently Asked Questions
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or directly on the carrier's website.
We offer a 30-day return policy on all items. If you're not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange a return. Items must be unused and in their original packaging.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can see more details at checkout.
Shipping times vary depending on your location. Orders are typically processed within 2-3 business days, and delivery can take 7-15 business days for international orders. You will receive a tracking number once your order is shipped.
If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but if the order has already been processed or shipped, we may not be able to make any changes.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Klarna and other secure payment options. All payments are processed securely.
Yes, we occasionally run special promotions and discounts. Sign up for our newsletter to stay updated on our latest offers.
We’re sorry to hear that! If you receive a damaged product, please contact our support team within 7 days of receiving your order. Include your order number and a photo of the damaged item, and we’ll assist you with a replacement or refund.
Depending on your country’s regulations, international orders may be subject to customs fees, duties, or taxes upon arrival. These charges are determined by your local customs office and are the customer’s responsibility. Please check with your local authorities if you're unsure about potential fees.